Business Pro's Profile module is a fully integrated, server-based activity sampling tool that provides a paperless alternative to traditional manual performance, productivity and activity measurement systems. Profile's data creates a cost effective Activity Information ModelingTM solution that is ideal for use in difficult to measure areas such as customer service, sales, and all back office support functions with potentially hundreds of simultaneous user.

Profile delivers precise and consistent information about an organization's activities, services, products and customers. Profile accounts for all activities that influence the performance of any business process including those that are not easily quantified by traditional interviewing and logging techniques. Profile captures all direct and indirect activities that affect task performance. It is a perfect tool for allocating shared service costs. By entering volume and cost driver data, a vast array of cycle time and activity-based costing information can be derived. It is available for Access, MS-SQL and Oracle.